Gas Safe Registered
Reg. No. 962607
Fully Qualified
Time-served engineer
Free Quotes
No call-out charge
Local & Trusted
Catterick & Richmond
When the heating goes down, you don't want a sales pitch. You want someone to turn up, tell you what's wrong in plain English, and give you a price before they start.
That's all this is. Call or text, get an honest answer about how soon we can get to you, and get a clear price before any work is carried out.
What we deal with
- No heating or no hot water
- Boiler lockouts and fault codes
- Loss of system pressure
- Leaks from the boiler or pipework
- Noisy boilers, banging and kettling
- Frozen condensate pipes in cold weather
- Radiators that won't heat
If you smell gas
Do not call us first. Call the National Gas Emergency Service immediately on 0800 111 999. It's free and staffed 24 hours a day.
Turn off the gas at the meter if you can reach it safely, open doors and windows, don't touch light switches or anything electrical, and don't smoke or use a naked flame. Get everyone out of the property. Once it's safe and the emergency service has been, we can deal with the repair.
How it works
Call or text
Tell us what's happening. You'll get an honest answer on timing.
Diagnose
The fault gets found and explained in plain English.
Agree a price
No work starts until you've approved the cost.
Fixed and safe
Repaired, tested, and left safe.
Breakdowns & callouts FAQs
What should I do if I smell gas?
Call the National Gas Emergency Service on 0800 111 999 immediately. Turn off the gas at the meter if safe, open windows, avoid electrical switches and naked flames, and leave the property.
My boiler has lost pressure. Is that serious?
Usually not, and it's often a simple top-up. But repeated pressure loss means a leak somewhere, and that does need looking at properly.
Do you charge a call-out fee?
Quotes are free. For a repair callout you'll be given the cost clearly before any work begins, so there's never a surprise on the bill.
Other services
Boiler installation
New boilers supplied and fitted, with honest advice on the right unit for your home and budget rather than the most expensive one on the shelf.
Learn more →Boiler servicing & repair
Annual boiler services and breakdown repairs that keep your heating safe and efficient, catch small faults early, and keep your manufacturer's warranty valid.
Learn more →Plumbing
Leaks, taps, valves, cylinders, toilets and bathroom work. The everyday plumbing jobs sorted cleanly, with no mess left behind.
Learn more →Central heating & upgrades
Radiators, smart controls, thermostats, power flushes and system improvements that make your home warmer and cheaper to run.
Learn more →Landlord gas safety certificates
CP12 landlord gas safety certificates and checks, booked around your tenants and turned around promptly so you stay compliant without the hassle.
Learn more →Need breakdowns & callouts?
Free quote, honest advice and a clear price before anything starts.